Coop Sleep Goods rebrand case study by Clara Freeman, a freelance brand and creative strategist.

Coop Sleep Goods Rebrand

Luxury Soft Goods

coopsleepgoods.com ↗

Brand Strategy & Platform

Brand Messaging

Product and UX Strategy

Content Strategy

Creating a Standout Among Sleepers

SITUATION

We took on the challenge of establishing Coop as a memorable brand in the competitive pillow market, where it had Consumer Report's endorsement but lacked recognition.

APPROACH

Our strategy aimed to reframe the narrative in this brandless landscape and boost e-commerce sales. Recognizing that most brands in the space were cliché with sleepy imagery, we shifted the focus from just promoting good sleep to highlighting the wellness benefits our products offer.

We firmly planted Coop as a sleep-focused brand, honing in on our specialty: pillows. Inspired by the founders' passion for quality sleep, we built the brand around the concept of Zenergy, capturing that rejuvenating feeling from a great night's rest.

RESULTS

Our website redesign aimed to increase conversions by simplifying the user journey and leveraging information design and content to convey Coop's unique selling points, resulting in the highest and most consistent conversion rates in Coop's e-commerce history as of September 2021.

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